At Plants Sales Store, we understand that the journey from our nursery to your home is just as important as the plants themselves. That’s why we’ve crafted a delivery experience that keeps your new green friends safe, healthy, and ready to thrive in their new environment.
🌿 Did you know? Our climate-adaptive packaging has a 98.7% success rate for plant health upon arrival – significantly higher than industry standards!
Our Delivery Promise
Whether you’re ordering a delicate Crown Fern or a robust Blueberry Plant, we treat every order with the care it deserves. Our plant specialists carefully prepare each shipment with:
- Climate-appropriate insulation (because tropical plants and succulents have very different needs)
- Secure potting to prevent soil spillage
- Breathable materials to prevent mold
- Clear care instructions for when your plant arrives
Shipping Options Tailored for Plant Lovers
🚀 Standard Shipping (£12.95)
Perfect for: When you can’t wait to start your plant journey
Carrier: DHL or FedEx
Delivery time: 10-15 days after dispatch
Our most popular option combines speed with our signature plant protection. Track your green package every step of the way!
🐢 Free Shipping (Orders £50+)
Perfect for: Larger orders or patient plant parents
Carrier: EMS
Delivery time: 15-25 days after dispatch
When your cart blooms beyond £50, we’ll cover the shipping costs while still ensuring your plants arrive in perfect condition.
Global Reach with Local Care
From our home in Bangor to yours anywhere in the world (except some remote Asian regions), we’ve shipped to over 87 countries. Each destination receives:
- Custom phytosanitary documentation where required
- Weather-appropriate shipping dates (we never send tropical plants to cold regions during winter)
- Local language care instructions when available
What Happens After You Order?
- Order Processing (1-2 days): Our plant experts select the healthiest specimens and prepare them for travel.
- Careful Packaging: Each plant gets its tailored packaging solution – from air plants in breathable mesh to fruit trees in reinforced boxes.
- Climate-Controlled Storage: If extreme weather hits, we’ll hold your order until conditions improve (with your consent).
- Tracking Information: You’ll receive an email with tracking details and estimated arrival date.
💚 Pro Tip: For first-time plant parents, we recommend starting with our hardy Air Purifying House Plants collection – these resilient varieties handle shipping particularly well!
Our Happiness Guarantee
If your plant arrives damaged or doesn’t meet your expectations, you have 15 days to contact us at [email protected]. We’ll either:
- Send a replacement at no extra cost
- Provide detailed care instructions to nurse your plant back to health
- Offer store credit if preferred
Remember – plants are living things and may experience some shock during transit. A few dropped leaves are normal, and with proper care, your new plant will bounce back quickly!
Ready to Welcome Your New Plant Family?
Whether you’re creating an indoor jungle with our Carnivorous House Plants or starting an edible garden with Blueberry Plants, we’ll ensure they arrive ready to grow. Browse our collections today and experience the Plants Sales Store difference!
Explore Our Living CollectionPlants Sales Store – Bringing Nature’s Magic to Your Doorstep Since 2015