Privacy Policy

Last Updated: [Insert Date]

Welcome to Plants Sales Store (“we”, “us”, or “our”). At createplantsnow.com, we’re as committed to protecting your personal data as we are to nurturing our plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our global plant nursery (excluding some remote Asian regions).

1. Information We Collect

Like carefully tending to our exotic fruit trees and delicate carnivorous plants, we handle your data with similar care. We collect:

• Personal Identification: Name, email, shipping address (like our 79 High St, Bangor location), and phone number for order processing
• Payment Information: Encrypted transaction details via Visa, MasterCard, JCB, or PayPal (never stored on our servers)
• Plant Preferences: Your browsing behavior on our air-purifying house plants or berry fruit sections
• Technical Data: IP address, browser type, and device information for website optimization
• Communication Records: Emails to [email protected] regarding your citrus trees or patio plant inquiries

2. How We Use Your Information

We use your data to cultivate the best shopping experience, much like we cultivate our brassica plants:

• Process orders for your asparagus plants or fig trees with 1-2 day preparation
• Provide climate-adaptive shipping solutions (£12.95 standard or free for £50+)
• Offer our 15-day happiness guarantee and handle phytosanitary documentation
• Improve our website layout for better browsing of our succulent or vegetable seed collections
• Send seasonal care tips for your blueberry plants or culinary herbs (only with consent)

3. Data Sharing & Disclosure

We’re as selective with data sharing as we are with our plant selection:

• Shipping Partners: Only necessary delivery information for your apple & pear trees or first early potatoes
• Payment Processors: Secure transaction data to Visa/MasterCard/PayPal as you check out
• Legal Requirements: When required by law, like for international plant shipments
• Never Sold: We don’t sell data – we sell quality plants like our currant plants and exotic fruit trees

4. Data Storage & Security

We protect your data with the same care we give our £50+ mature patio plants:

• Encrypted storage on secure servers
• Regular security audits (like our plant quality checks)
• Limited access to only essential staff
• Retention only as long as needed for order processing or legal requirements

5. Your Rights

You have rights as robust as our artichoke plants:

• Access: Request what data we have about you
• Correction: Update inaccurate information (important for plant deliveries)
• Deletion: Request erasure where applicable
• Objection: Opt-out of marketing communications
• Portability: Receive your data in a usable format

Contact [email protected] within 12 hours for order-related data changes (to match our order modification policy).

6. Cookies & Tracking

Our website uses cookies – not the edible kind, but digital ones that help your browsing experience blossom:

• Essential Cookies: For checkout functionality (like when purchasing carnivorous plants)
• Analytics Cookies: To improve our site layout for better browsing of our cacti collection
• Preference Cookies: Remember your currency selection for international transactions

You can manage cookies through your browser settings, though this may affect some features.

7. International Transfers

As we serve plant enthusiasts worldwide (excluding some remote Asian regions), your data may be transferred internationally with appropriate safeguards, just like our phytosanitary documentation for plant shipments.

8. Changes to This Policy

We may update this policy as our business grows – we’ll notify you of significant changes, much like we’d notify you about new brassica & leafy green varieties.

Thank you for trusting Plants Sales Store with both your plant journey and your personal data. Happy planting! 🌱